The selected scale, finish, estimated production timing, and delivery requirements are confirmed for the order before the work enters production.

The approved form, scale, and finish remain consistent. Because solid wood is naturally individual and each work is hand-finished, grain direction and tonal variation will differ from the photographed reference.

Yes. A non-standard scale is reviewed as a bespoke enquiry so proportion, structure, placement, access, and delivery can be considered together.

Packing, destination, access, and the selected scale are reviewed for the individual order. The applicable delivery method, timing, and charges are confirmed in the order terms.

Return eligibility depends on the approved order terms and the store return policy. Please review that policy before purchase and contact CARVED FORM if you need clarification for a particular work.

Keep the work away from standing water, strong heat, and prolonged direct sunlight. Use a soft dry cloth for routine dusting and follow the care guidance supplied with the finished work.